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Making the Most of
Your Internet Marketing Investment
Forrester Group research predicts a
17% increase in online sales in 2007/08 (source:
Forrester Group). This comes at a time when the business
climate is very challenging. For Australians, inflation
is rising due to the increasing cost of fuel, higher
food prices and the flow-on effects of the sub-prime
lending crisis in the United States (primarily the
higher cost of wholesale funding).
It is unlikely that businesses will
find equivalent sales in other channels or cost savings
that will have the same impact. So what can we expect in
the online channel?
There is no doubt, at least in my mind, that competition
will increase significantly online. Consumers are
turning to the convenience of the internet to dream
about their next holiday, car or home and marketing
leaders know that this is an important time to capture
their attention. Consequently, we can expect to see
exponential increases in budgets for online marketing.
So what effect will this have? That of course remains to
be seen but I predict that we will eventually see
companies with the biggest marketing budgets begin to
dominate the search engines. Around 80% of internet
users in Australia find what they are looking for via
the search engines. A similar proportion of these people
use Google as their preferred search tool. So that's
where the race will begin.
Search engine marketers know that search engines also
offer some of the best returns on advertising spend of
any media. Unlike press and television, advertisers are
not charged for displaying advertisements on search
engines.
Advertisers only pay when an
interested person clicks on a link that takes them to
your website. So you are only paying for leads that you
know have already expressed interest in your product or
service. This is very effective use of marketing
dollars.
Additionally, advertisers have access to information on
search engine advertising campaigns that enables them to
accurately measure whether they are making a profit on
advertising and how much. This is critical intelligence
that can then be used to refine campaigns on-going.
There are two ways to receive leads from search engines,
organic links and sponsored links. Organic links are
free (when someone clicks on an organic link, they are
referred to your website and you do not have to pay for
the lead) and sponsored links are paid for. Demand for
more prominent positions on these advertising mediums
will drive up the cost to advertise, thereby making it
very difficult for smaller and less knowledgeable
players to compete.
So how do you make the most of the situation that exists
today? Well, in my view, it will be important to stake
out your real estate on the prime billboards on the
internet as soon as possible. A smaller player can
compete with larger ones (with bigger advertising
budgets) by having deep knowledge about what advertising
pays and what the marginal profitability of each of your
keywords is.
This knowledge will accrue over time
and will become highly valuable. In some search engines,
like Google, it is not necessarily the highest bidder
that places highest in sponsored search!
In summary the economic environment is hardening and as
more consumers turn to the internet to find products and
services, the marketing budgets will inevitably follow.
A high ranking in search engines is
prime real estate on the internet and the competition
for these positions will increase and drive up
advertising cost. To win in the long run, advertisers
should not wait because they will miss the opportunity
to accrue valuable insight.
About the Author
Billy Nudgell is an
internet marketing
practitioner and regularly writes articles on
search engine advertising.
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